Welcome to the Instrumentspace FAQ page! Below are answers to some common questions you may have about our products, services, and policies. If you require further assistance, please feel free to contact our customer service team.
1. What types of musical instruments do you sell?
We offer a wide range of musical instruments, including guitars, keyboards, drums, brass and woodwind instruments, string instruments, and more. Explore our website to discover our full selection.
2. Are your products brand new?
Yes, all of our products are brand new unless otherwise stated. We do not sell used or refurbished items.
3. Do you offer warranties on your products?
Many of our products come with manufacturer warranties. Please refer to the product description or contact us for specific warranty information.
4. How long does shipping take?
Our handling time is typically 3 to 5 business days, and shipping within the United States takes approximately 15 to 25 days. You will receive a tracking number once your order has been dispatched.
5. Do you ship internationally?
At this time, we only offer shipping services within the United States.
6. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods.
7. What is your return policy?
We offer a 60-day return policy for eligible items. Please see our Refund Policy page for more information.
8. How can I contact customer service?
You can reach our customer service team by email at support@instrumentspaces.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours.
9. Do you offer discounts for bulk orders?
Yes, we may offer discounts for bulk orders. Please contact our sales team for more information and pricing quotes.
10. Can I track my order?
- Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.
We hope these FAQs have addressed your queries. If you have any additional questions or concerns, please don't hesitate to reach out to us. Thank you for choosing Instrumentspace for your musical instrument needs!