Return and Refund Policy

At Instrumentspaces, we prioritize customer satisfaction. If you are not fully satisfied with your purchase, we offer a straightforward return and exchange policy.

Return and Exchange Period

  • 30 Days: You have 30 days from the date of delivery to initiate a return or exchange.

Eligibility for Returns and Exchanges

  • Items must be in original condition, unused, and in the original packaging.
  • Proof of purchase, such as a receipt or order confirmation, is required.

Process for Returns and Exchanges

  1. Contact Us: To start a return or exchange, please contact us at Support@instrumentspaces.com with your order details.
  2. Return Authorization: Once your return is approved, we will provide you with instructions on how and where to send the item.
  3. Return Shipping: You are responsible for the cost of return shipping unless the item was received damaged or incorrect.
  4. Exchange Process: If you are exchanging an item, we will ship the replacement item upon receiving and inspecting the original item.

Refunds

  • Processing Time: Once we receive and inspect your returned item, we will notify you. If approved, a refund will be processed to your original payment method within 3 to 7 business days.

Contact Us

If you have any questions regarding our return and refund policy, please don’t hesitate to reach out:

Thank you for choosing Instrumentspaces!